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In 1969 Elisabeth Kubler-Ross published “On Death and Dying”, bringing, for the first time, a mainstream awareness to the human side of terminal illnesses and the like. When she identified her ‘five stages’ of grief’, I’ll bet she had no idea that 40 years later they would become ‘mainstream’ when talking about job loss.We’ve seen […]

Facebook has been a part of my vocabulary and my life for just about the past year. I’ve learned so much from it, many things I didn’t know I needed to know. I’ve learned how to ‘friend’. I’ve learned how to ‘ignore’. And I’ve learned what it feels like to be ‘unfriended’.  According to

Every new job posting brings hundreds of new resumes. Having been the one to send my resume out in to cyberspace, I know how frustrating it can be, so we set up an automated response for every submittal. While we can’t do it personally, we still wanted to let candidates know their resume was received.

Over the past couple of weeks, WCSXs’ Deminski & Doyle have been putting together a campaign of ‘faces’ of the auto industry here in Detroit. I believe they have over 3000 faces on this 100 foot long banner. Today they are unveiling it at the Chrysler Sterling Heights Assembly plant at 16 Mile and Van

My bad habit started last fall sometime and got worse through the cold, snowy winter (and spring) we had this year. After awhile I didn’t even think about it; I just did it. It just became a habit and now it’s a hard habit to break. But I do need to address it. Not just

Surprisingly, someone in California didn’t get the memo about potential employers checking out social media sites like Facebook and Twitter. The following ‘tweet’ was posted sometime last week:“Cisco just offered me a job! Now I have to weigh the utility of a fatty paycheck against the daily commute to San Jose and hating the work.”Apparently,

I said I wasn’t going to do it, and I’m not going to do it. I’ve made a commitment to not do it and even though it’s hard not to, I’m not doing it. I am NOT doing it. I would encourage you to NOT do it either. What am I talking about?Buying in to

I received an email at 2:21 am this morning, allegedly from one of my potential employees and in part it read, “I’m sorry I didn’t tell you I was going to Europe . . . I’ve lost my purse (and money) and I need $950 wired to me to clear up the hotel bill so

For inspiration on Customer Service, I turned to my personal favorites, Marilyn Suttle and Lori Jo Vest. I am reprinting an article from their blog, with permission, and I hope you enjoy it as much as I did! The Six Human Needs of CustomersBy Marilyn Suttle Since the start of mankind, self-help gurus have sought

“Accountability breeds response-ability.” – Stephen E. Covey In this employers’ market, it is critical for those looking for positions to take responsibility for their actions. Being accountable for your submittal, your resume and the information in it is an immediate reflection of you, the potential employee. Employers are receiving on average 400 – 700 resumes