Welcome to the RFT Search Group Blog!

For inspiration on Customer Service, I turned to my personal favorites, Marilyn Suttle and Lori Jo Vest. I am reprinting an article from their blog, with permission, and I hope you enjoy it as much as I did! The Six Human Needs of CustomersBy Marilyn Suttle Since the start of mankind, self-help gurus have sought […]

“Accountability breeds response-ability.” – Stephen E. Covey In this employers’ market, it is critical for those looking for positions to take responsibility for their actions. Being accountable for your submittal, your resume and the information in it is an immediate reflection of you, the potential employee. Employers are receiving on average 400 – 700 resumes

Styles of dress can vary dramatically from one person to the next. Without realizing it we are sending a message to a prospective employer by our dress the second we walk into the office. Rule of thumb for an interview? Business Professional. The experts say there is NO exception to this rule if you want

Why Small Business Owners Make Bad Hiring DecisionsBy Minesh Baxi If you are a small business owner, quite often you are the only person who is making the hiring decisions. It is up to you to define job descriptions, collect resumes, interview and then decide who will be the best fit for the positions you

My page-a-day calendar, “Insight from the Dalai Lama”, offers really good advice for last Tuesday:Follow the three R’s:Respect for selfRespect for othersResponsibility for all your actions.I think that says it all . . .

I had an interesting conversation this morning with a young man who used to work for us. He thanked me, initially, for believing in him; in placing him in a position, we gave him hope. He said that our finding him a position made him look at things a little differently; for the first time

An interesting letter to ‘Dear Abby’, I hope she doesn’t mind me posting it here! Dear Abby,I work for a large multinational company, and I am often shocked at the way people dress. Although there are clear business/casual guidelines, these lines are crossed by men and women alike. Talks behind closed doors have no effect.

It used to be such a common saying; “It’s not what you know, but who you know”. In today’s ever-changing marketplace, we have to add “it’s who knows you’ to make that statement legitimate.True, most say you get your next job through referrals. To a point, anyway. Just because you know, or are thinking about

As an employer, I am going to make the following resolutions for 2009:1. I will highlight the critical points of the positions during conversations with potential employees (ie, on Thursday nights we stay until 8:00, will that be a problem?). I will not overlook obvious flags during our initial phone conversations. Being in too much

Now that the holidays are (almost) over, it’s time to start thinking about our New Years Resolutions. I’ll start with the employee first, next time I’ll do the employer!“Interview” Resolutions 1. I will verify the name, address, client name and time of interview PRIOR to the date of the interview. I will research the company